Billing & Subscriptions
Understand how your tools are billed, how invoices work, and what “anchor billing on the 1st” means.
One place for all your bills
See active subscriptions, track invoices, and know exactly how much you’ll be charged each month.
1. Your Subscriptions
A quick snapshot of all active tools in your suite.
In the Your Subscriptions panel you’ll see, for each tool:
- Tool name and selected plan (for example, Pro / Team / Monthly).
- A status badge such as active.
- Actions like Change Plan or Cancel.
Change Plan lets you upgrade or downgrade. Cancel stops future billing; you usually keep access until the end of the current billing period.
2. Billing Account
Details that appear on your invoices and receipts.
The Billing Account box shows:
- Billing contact name and email.
- Company name and address (for business invoices).
- Total number of tools subscribed under this account.
- Whether there are any unpaid invoices.
Use the Edit button to keep these details up to date so your invoices always match your legal or company information.
3. Invoice History
A timeline of everything you’ve been charged for.
Each row in the Invoice History table includes:
- Invoice #A unique reference you can quote to support or accounts.
- Due dateWhen payment is expected for that invoice.
- StatusFor example: open, paid, or past_due.
- AmountThe total charge for that billing period.
For open invoices, a Pay Now button may appear. Use the status filter on the right (All / Open / Paid) to quickly find what you need.
4. How Billing is Calculated
Monthly pricing, aligned to a single anchor date.
Lita Suite uses anchor billing. All monthly subscriptions are aligned to the 1st of every month.
- Billing periods run from the 1st until the last day of the month.
- Invoice dates and due dates are based on this anchor day.
Starting a subscription mid-month
If you subscribe after the 1st, you pay only for the remaining days until the next 1st. This is called proration.
Example: price is RM 29.00 / month and you start on 20 December. You are charged just for 20–31 December. On 1 January, a new invoice for the full RM 29.00 is created for the next month.
Starting on the 1st or changing plan
- If you start on the 1st, you are simply billed the full monthly amount for that month.
- When you upgrade or downgrade mid-month, we calculate the unused value of your current plan and the cost of the new plan for the remaining days, then apply a prorated adjustment.
Monthly billing timeline (example)
- 1
You start a tool on 20 December.
An invoice is created for 20–31 December only (prorated amount).
- 2
On 1 January, a new period starts.
You receive an invoice for the full monthly price (1–31 January).
- 3
If you upgrade mid-January…
The system adds only the extra cost for the remaining days in January as a small adjustment on your next invoice.
If an invoice goes past due for too long, access to some tools may be temporarily limited until payment is completed. Once payment succeeds, access is restored automatically.